Privacy Policy

Effective Date: October 13, 2025
Last Updated: October 13, 2025

At Intracoastal Wallcovering, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, contact us, or communicate with us via text message or email (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or sign up for SMS updates, we may collect:

Name

Email address

Phone number

Address or service location

Project details or inquiries

b. Automatically Collected Information

When you visit our website, we may collect information through cookies, analytics tools, and other tracking technologies, including:

IP address

Browser type and version

Pages visited and time spent

Device type and operating system

This information helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use collected data to:

Provide, manage, and improve our services

Send estimates, appointment confirmations, and service updates

Deliver customer support and respond to inquiries

Send marketing messages, promotions, and special offers (with your consent)

Maintain compliance with applicable laws and regulations

We do not sell, rent, or share your personal information with unrelated third parties for their own marketing purposes.

3. Text Messaging (A2P 10DLC & TCPA Compliance)

By providing your phone number, you consent to receive automated and non-automated text messages from Intracoastal Wallcovering regarding your appointments, projects, billing, and occasional promotions.

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For assistance, reply HELP or contact us at [email protected].

Your consent to receive messages is not required as a condition for purchase. We maintain strict security and privacy controls for all communication data.

4. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to improve performance, track site usage, and measure marketing effectiveness.

You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly without them.

5. Data Sharing and Third Parties

We may share your information with trusted service providers who help us operate our business, including:

Website hosting and analytics providers

Email and SMS communication platforms

Payment and invoicing systems

These parties are bound by confidentiality and data-protection obligations and may not use your data for any purpose other than performing contracted services.

6. Data Security

We use appropriate technical and organizational safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and you use our Services at your own risk.

7. Your Rights and Choices

You have the right to:

Access and request a copy of the personal data we hold about you

Request corrections to inaccurate or incomplete data

Request deletion of your personal data (subject to legal obligations)

Opt out of SMS or email communications at any time

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
📧 [email protected]