Privacy Policy

Effective Date: October 13, 2025

Last Updated: December 28, 2025

At INTRACOASTAL WALLCOVERING LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, contact us, or communicate with us via text message or email (“Services”). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us, request a quote, or sign up for SMS updates, we may collect your name, email address, phone number, address or service location, and project details.

Automatically Collected Information: IP address, browser type, and site usage data collected via cookies to improve user experience.

2. How We Use Your Information

We use collected data to provide and improve our services, send estimates, and deliver customer support.

Note on SMS Privacy: We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Specifically, mobile information and SMS opt-in consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

3. Text Messaging (A2P Compliance)

By providing your phone number, you consent to receive automated and non-automated text messages from INTRACOASTAL WALLCOVERING LLC regarding your appointments, projects, billing, and occasional promotions.

Message frequency varies.

Message and data rates may apply.

Opt-out: You can opt out at any time by replying STOP.

Assistance: For assistance, reply HELP or contact us at [email protected].

No Purchase Requirement: Your consent to receive messages is not required as a condition for purchase. We maintain strict security and privacy controls for all communication data.

4. Cookies and Analytics

Our website uses cookies and third-party analytics (such as Google Analytics) to measure marketing effectiveness. You can disable cookies through your browser settings.

5. Data Sharing and Third Parties

We may share your information with trusted service providers who help us operate our business (e.g., website hosting, email platforms, and invoicing systems).

These parties are bound by confidentiality obligations.

Exclusion: The aforementioned data sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason other than to provide the specific SMS service to you.

6. Data Security

We use appropriate technical safeguards to protect your personal information. However, no data transmission over the internet is 100% secure.

7. Your Rights and Choices

You have the right to access, correct, or request the deletion of your personal data. You may opt out of SMS or email communications at any time. To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: Email: [email protected]